E-mail Support

Please use this form to contact High Criteria Support.

High Criteria Inc. provides product support via E-mail. To request support, please send an E-mail to support@HighCriteria.com. Generally, we reply to registered users within the next business day.

Sales and other non-technical issues will dealt with as soon as time permits.

Please specify the version/edition of Total Recorder or Add-On program in the subject line of your E-mail.

We recommend that you review our Frequently Asked Questions to see if your question is addressed there. Also, at the beginning of the FAQ page, we indicated what information you should provide in your E-mail to our Support Team.

Telephone support is not available.

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